General Admin Part-time

Job Description

Responsibilities:
– Respond to prospective customers’ inquiries via WhatsApp, providing accurate information about bootcamp programs and guiding them through the enrollment process.
– Conduct timely follow-ups with prospective customers, nurture leads, and support program enrollments through effective communication and promotional broadcasts
– Generate and manage customer invoices, monitor payment status, follow up on outstanding payments, and maintain accurate financial records.
– Coordinate deferred payment plans, including payment reminders and installment scheduling, in collaboration with relevant stakeholders.
– Maintain accurate customer and enrollment records by updating payment and registration data in internal systems and spreadsheets.
– Support administrative and operational tasks related to customer support and enrollment processes.

Job Qualifications:
– Willing to work from the office (WFO) in Sleman, Yogyakarta.
– Open to penultimate-year students, final-year students, or fresh graduates.
– Available to work part-time, including evening shifts and weekends.
– Excellent written communication and interpersonal skills, with the ability to respond promptly, build rapport, and guide prospective customers throughout the enrollment process.
– Comfortable conducting follow-ups, nurturing leads, and handling customer concerns to support enrollment conversions.
– Strong organizational skills with the ability to manage multiple conversations and administrative tasks simultaneously.
– Detail-oriented with the ability to maintain accurate customer records, financial documentation, and administrative data.